In a modern enterprise with shadow IT and global teams, alert fatigue is bound to happen. While some alerts are business-critical, most are simply downstream symptoms of a larger issue. The trick is to reduce the volume of alerts and identify the critical root cause alerts sooner.
OpsRamp monitors hybrid applications and infrastructure using native instrumentation and also ingests third-party monitoring events for workloads not directly managed by it. Then, the OpsQ event management engine processes, analyzes, and delivers actionable inferences for faster noise reduction, predictive event correlation, and probabilistic root cause(s) identification. Our AIOps technology can eliminate up to 95% of the human time spent on IT event management.
Digital transformation has accelerated the expectations of of the modern business for service performance and availability, agility, and speed. IT operations management (ITOM) and IT service management (ITSM) must be more coordinated and unified than ever. But how?
Combine IT service management (ITSM) and IT operations management (ITOM) for accelerated digital transformation and differentiated service delivery.
Understand what's going on in your IT environment and take the right action with pre-built integrations for leading IT service management tools like ServiceNow, Cherwell, and BMC Remedy. Solve issues faster with better prioritization and response and deliver proper incident support using the right operational insights.