What is Synthetic Monitoring?
Synthetic monitoring software scripts interactions with a website or an application and then runs through those interactions at regular intervals to monitor availability and response times. The adoption of cloud native and microservices architectures has brought greater focus to end-user experiences delivered by web applications across different global locations. Synthetic monitoring can give ITOps teams a view into what the end user is experiencing around the world and how back-end changes impact the end user experience.
OpsRamp’s synthetic monitoring goes beyond simple uptime checks to modeling common user interactions and transaction flows to explicit business outcomes. While best-of-breed synthetic tools offer limited problem diagnostics, OpsRamp contextualizes impact across shared enterprise services, distributed infrastructure, and external third-party services. OpsRamp offers real-time health visibility by breaking down each transaction into individual steps and coordinating incident responses with relevant metrics, topology insights, and contextual notifications.
IT operators can measure end-user experience and address performance issues with a broad category of synthetic transactional tests across widely used protocols such as HTTP, HTTPS, DNS, FTP, IMAP/POP3/SMTP/RTT, PING, SIP, SSL, TCP, and UDP.
OpsRamp’s script-based recordings track user experience across multi-step, multipage transactions by measuring response time for different transaction steps and sending alerts in the event of errors. Administrators can logically break down and rename different transaction steps so that they align more closely with the actions that users perform on their website.
OpsRamp can monitor user experience for business-critical services across 10 public locations, including Atlanta, Dallas, Frankfurt, Japan, London, Mumbai, New Jersey, Singapore, Tokyo, and Toronto. OpsRamp also offers synthetic checks for internal applications that are not available through public IP addresses.
IT teams can tag a transaction-based synthetic monitor to a dashboard to access critical performance metrics such as uptime, downtime, response time, average latency, and alerts for their digital services.
Service maps allow IT administrators to logically map a business service to its supporting applications and infrastructure for greater context.
Learn how synthetic monitoring tracks the performance of websites and Internet services as an important part of the modern ITOM system.
Polly Traylor talks to Michael Fisher, Group Product Manager, OpsRamp on OpsRamp’s Summer 2020 Release and new synthetic monitoring capabilities.
Learn how synthetic monitoring tracks the performance of websites and Internet services as an important part of the modern ITOM system.