"Think of Micro Focus as a listed buyout group for dying software businesses."
Why do you need an entire suite of tools like UCMDB, NMMi, SiteScope, and Service Manager in conjunction with OMi for incident management?
Have you ever wondered where your OpsBridge maintenance dollars are going given the lack of product innovation over the last few years?
On top of license and maintenance fees, why do you have to pay for premium management packs?
Why do you need to invest in highly available (and redundant) infrastructure for your Operations Bridge?
Why is it that you need highly experienced experts to keep MF OMi / Operations Bridge up and running all the time?
Does your OMi framework give you trouble every time you upgrade either your infrastructure or your IT management tools?
Attachmate, a Micro Focus brand, sued its customer Mobistar in 2014 for what it called ‘illegal use of a competitor product.’ An audit found that using competing technology was in violation of its license.
“They are the nastiest vendor out there. One of the top four auditing firms actually stopped doing business with Attachmate because their behaviour was damaging their customer relationships” (i.e. even the audit alligators don’t want to work with Attachmate).
“Attachmate is a dying brand with license revenue heavily dependent on audits. They are aggressive and quickly jump to legal action; no holds are barred with Attachmate”.
This doesn’t sound like a company that cares about its customers.
"Micro Focus has built a reputation for buying unloved assets and extracting value from them."
In its March 2018 earnings call, Micro Focus confirmed that it will increase operating margins from 21% to 45% by 2021. The company’s strategy has relied on making money from customers through aggressive licensing and support fees.
If you’re a Micro Focus customer, prepare for aggressive compliance audits, expect to renegotiate renewal terms, and face stiff upgrade charges. In his blog, Lindsay Hill writes:
“Micro Focus is a pure-play software house with particular expertise in managing mature software assets."
Maybe this is why Micro Focus merged with HP Software in September 2017. It’s just a cash cow.
This company is not innovating for its customers. Don’t become the next Micro Focus casualty.
Learn why the Micro Focus Operations Bridge suite is holding you back from IT modernization.Download Whitepaper
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