Company’s Service-Centric AIOps Platform Recognized in the 2018 IT Automation Category

  • November 13, 2018
  • San Jose, CA

OpsRamp the service-centric AIOps platform for the hybrid enterprise, announced today that CRN,® a brand of The Channel Company, has recognized the company as a finalist in the 2018 CRN Tech Innovator Awards. These annual awards honor standout hardware, software, and services that are moving the IT industry forward. In compiling the 2018 Tech Innovator Award list, CRN editors evaluated 300 products across 34 technology categories using several criteria, including technological advancements, the uniqueness of features and potential to help solution providers solve end users’ IT challenges. OpsRamp’s service-centric AIOps platform took top honors in the IT Automation category.

OpsRamp is the digital operations management platform for modern IT teams that are responsible for compelling customer experiences, predictable service outcomes and enhanced business resilience. It combines auto-discovery of hybrid IT assets, infrastructure monitoring and management, and incident response powered by OpsQ, the intelligent event management engine. With OpsQ, IT operations teams can analyze IT event streams in real-time, extract meaningful insights from events for continuous improvement, drive faster deployments and better collaboration, and reduce downtime with proactive detection.

“It’s an honor to be recognized as an innovator in the IT automation space,” said Darren Cunningham, Vice President of Marketing for OpsRamp. “Our SaaS platform helps IT Ops/DevOps teams monitor, manage, and optimize the performance and delivery of digital services. Our service-centric AIOps platform delivers intelligent incident management, using analytical machine learning models and automated remediation to continuously handle and scale complex multi-cloud environments.”

“Each year, the CRN Tech Innovator Awards recognize technology vendor offerings that are reshaping the IT channel landscape by increasing worker productivity, reducing cost, and minimizing complexity for solution providers, IT departments, and end users,” said Bob Skelley, CEO of The Channel Company. “The winners in this year’s awards bring breakthrough ideas to the table for solution providers and their customers, in areas ranging from cloud to security to business intelligence to IoT. We congratulate all the winners and look forward to their future endeavors.”

The Tech Innovator Awards will be featured in the December issue of CRN and can be viewed online at To learn more about the OpsRamp service-centric AIOps platform, visit

About OpsRamp

Used by hundreds of enterprises and managed service providers, OpsRamp enables IT to control the chaos of managing their hybrid IT operations and act like a service provider back to the business. Built in the cloud, the OpsRamp service-centric AIOps platform drives total visibility across hybrid infrastructures, offers complete multi-cloud infrastructure monitoring and management of business-critical services, and optimizes services through automation and integration with ITSM and DevOps tools.

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About The Channel Company

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Backed by more than 30 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.

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