Resource Description

Last updated: March 12, 2020

“Resource” shall mean any physical asset (such as servers, network switches, and routers) or virtual asset (such as virtual machines, cloud instances, storage buckets, and databases) that has been assigned a resource identification on the Subscription Service.

Physical Resources

Resource TypeExample
Physical ServerRack Mounted, Blade or Tower Server
ChassisBlade Chassis (e.g. HP, Dell, Cisco UCS, etc.)
Hypervisor HostServer running VMware ESXi or Citrix XenServer
Container HostPhysical or Virtual Machine hosting Containers
Network DeviceNetwork Devices
Storage DeviceEMC VNX array, Netapp FAS array
Wireless LAN ControllersWireless LAN Controllers
Windows PCPersonal computer running Windows
Wireless Access PointsWireless Access Points
VoIP DevicesCisco Call Manager, Unity Connection

Virtual Resources

Resource TypeExample
Compute InstanceCompute Instance (VMware VM)

Cloud Resources

Resource TypeExample
Compute InstanceCompute Instance (AWS EC2, Azure VMs, GCE Instances)
Cloud Relational DatabaseAWS RDS, Azure SQL Database, Google SQL
All other types of Cloud ResourcesE.g. AWS ELB, CloudFront, Route 53,   GCP, BigQuery, Dataproc, Azure SQL Server, DocumentDB etc.

Container Resources

Resource TypeExample
Container InstanceDocker Container on AWS EC2 instance, Docker Container on Physical Server

Uptime Resources (URLs and Web Services)

Resource TypeExample
Synthetics, URLs, and Web Serviceshttp://www.mycompany.com
Ping DevicesUp Down devices

Events-Only Resources

Resource TypeExample
Externally Managed DevicesServer, Unified Communications Server (VoIP)
Events-Only Resource is any type of IT resource that a customer is “managing by proxy” in OpsRamp, in that: – The resource is on-boarded into OpsRamp as an asset. – The resource is monitored by a 3rd party tool and is not monitored by OpsRamp native instrumentation (viz. Agent, Gateway and or Cloud based monitors). – The 3rd party tool sends alerts into OpsRamp. – OpsRamp manages the lifecycle of these alerts, performing alert correlation, escalation and incident management.

Inventory-Only Resources

Example
Externally Managed DevicesNetwork Devices, Servers
Inventory-Only Resource is any type of IT resource for which the customer is using OpsRamp to strictly to discover and track the resource, in that: – The resource is on-boarded into OpsRamp as an asset using OpsRamp’s discovery. – The resource’s attributes are tracked by OpsRamp and displayed in the UI, made available reports and APIs. – The resource is not being monitored for metrics or events, directly by OpsRamp or via a 3rd party tool.

Automation-Only Resources

Resource TypeExample
Externally Managed DevicesNetwork Devices, Servers
Automation-Only Resource is any type of IT resource against which the customer executes automation tasks using OpsRamp – for example – run a script to remediate alerts or execute routine maintenance tasks. The resource is: – The resource is on-boarded into OpsRamp as an asset using OpsRamp’s discovery. – The resource’s attributes are tracked by OpsRamp and displayed in the UI, made available reports and APIs.

Dynamic Resource Metering

OpsRamp meters cloud and container resource usage on an hourly basis and calculates an average hourly resource count for each month.

In the example below, the hourly resource count varies between 100 and 1100 resources, with the average being 200 resources per hour over the month.