Cookie Policy
1. Cookie Policy
1.1. Information about Our Use of Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. Privacy laws in the European Economic Area (EEA), including the General Data Protection Regulation, or GDPR, require websites to obtain consent using or storing some cookies (or similar technologies) on your computers or mobile devices. By indicating your consent to the use of cookies, you agree that we can place cookies and other similar technology on your device, including a mobile device.
This cookie policy provides you with clear and comprehensive information about the cookies we use and the purposes for using those cookies. To review the general privacy policies that apply to users of OpsRamp.com. Please read our Privacy Policy.
1.2. What is a Cookie?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, and is downloaded to your computer or mobile device when you visit our website.
1.3. Key Concepts
- First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by OpsRamp.com).
- Third-party cookies: are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.
- Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
- Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
1.4. How to Delete and Block our Cookies
By indicating your consent to the use of cookies, you agree that we can place cookies on your device. If you do not consent, no cookies will be placed on your device, and no data will be collected. You may also block or delete cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, please note that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. For more information on how to delete or block cookies, see http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/
1.5. How to change Cookie setting?
Internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. You should use the ‘Help’ option in your internet browser for more details.
2. Cookie Audit
We will perform a cookie audit on a regular basis, which will identify all cookies that our website installs, who owns those cookies, and their purpose, whether or not they fall within the definition “Strictly Necessary” for the service requested by the user, how intrusive the cookies are, and what steps should be taken to either remove the intrusive cookie or obtain the user’s informed consent.
2.1. What Cookies Do We Use and Why?
To find out about specific cookies we use on this website, please see below for details. However, please note that not all cookies may be used in all jurisdictions or websites.
The cookies used on our website are categorized as follows:
- Strictly Necessary
- Preferences
- Statistics
- Marketing
- Third Party
In case you would like to withdraw, erase, update/modify the personal information that we hold about you, please inform us by writing an email to DPOoffice@opsramp.com and we shall take the necessary actions.
2.2. Strictly Necessary
“Strictly necessary” cookies let you move around the website and use essential features like accessing your profile and posting feedback. Without these cookies, these services cannot be provided. Please note that these cookies do not gather any information about you that could be used for marketing or remembering where you have been on the internet.
We use these strictly necessary cookies to:
- Identify you as being logged in to our website; and
- Enable you to submit information via online forms such as registration and feedback forms.
Without acceptance of cookies, you prevent these cookies basis which we cannot guarantee your use of our website or how the security on our website will perform during your visit.
3. Preferences
“Preference” cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. We use cookies that collect information about your choices and preferences. These cookies allow us to remember language or other local settings and customize the sites accordingly. We may store settings and preferences of our logged in users.
4. Statistic
“Statistic” cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously. We use cookies to create anonymous statistics to understand which pages are popular or less popular at our website. This information enables us to improve the website for all visitors without storing personal data.
5. Marketing
“Marketing” cookies are used to track visitors across websites. The intention is to display advertisements that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. We use cookies to deliver many types of digital marketing. They store user data and behaviour information, which allows advertising agencies to target audience groups according to different variables, like age, gender, location, interests.
6. Third Party Cookies
“Third Party” cookies are used within our services which are set by other organizations. We use cookies served by third parties in order to improve our website; personalize your experience; and understand how our website is used.
While accessing our website, some cookies may be sent from other websites like Facebook, Twitter, etc. These Third Party cookies are responsible for having their own cookie and privacy policies. They are not under our control and are not monitored or reviewed by us.
Before using Third Party cookies, please read and understand their cookie and privacy policies to ensure you agree to their terms.
List of Cookies used on the Websites:
| Cookie Name | Domain | Vendor | Purpose |
|---|---|---|---|
| __utma | OpsRamp.com | Google Analytics | |
| __utmb | OpsRamp.com | Google Analytics | |
| __utmc | OpsRamp.com | Google Analytics | |
| __utmz | OpsRamp.com | Google Analytics | |
| __hstc | OpsRamp.com | HubSpot | HubSpot Analytics |
| __hssrc | OpsRamp.com | HubSpot | HubSpot Analytics |
| __hssc | OpsRamp.com | HubSpot | HubSpot Analytics |
| hubspotutk | OpsRamp.com | HubSpot | HubSpot Analytics |
| hsPagesViewedThisSession | OpsRamp.com | HubSpot | HubSpot Analytics. This cookie used to keep track of page views in a session. |
| _hjIncludedInSample | OpsRamp.com | HotJar | HotJar Analytics. Hotjar cookie. Analytics Tool that gives us heat maps and click data |
| OpsRamp.com | Facebook for Developers Enable visitors to share website pages and content through third party social networking and other websites. The companies that serve these cookies may also use visitors information to serve targeted advertising on other websites. | ||
| OpsRamp.com | Targeting/ Advertising | ||
| OpsRamp.com | Targeting/ Advertising |