Cloud Monitoring Services | Solutions, Benefits & Best Tools

What is Cloud Monitoring?

Cloud monitoring tools monitor, analyze and report on the availability and performance of mission-critical workloads running on cloud infrastructure. Cloud providers, MSPs and software vendors offer tools to track and monitor the health of IT services hosted on infrastructure as a service (IaaS), platform as a service (PaaS) and function as a service (FaaS). Some cloud monitoring tools go beyond discovery and monitoring to incident management, automation and resolution.

Benefits of Cloud Monitoring

Ensure availability and reliability of cloud-based apps and services for employees and customers.
Be the first to know of any issues affecting performance and potentially your users.
Track cloud resources to optimize performance, eliminate waste and conserve spend.
Understand relationships between cloud infrastructure and business outcomes.
Achieve holistic visibility across legacy and modern infrastructure for complete hybrid IT monitoring.
Gain confidence to scale infrastructure as needed with always-updated dashboards on the status of cloud services.

OpsRamp Cloud Monitoring

The OpsRamp platform combines real-time discovery of cloud resources, integration of native cloud monitoring tools, and intelligent incident management to help enterprises optimize their cloud infrastructure while they continue to manage legacy workloads. OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure and Google Cloud. OpsRamp captures multi-cloud telemetry and real-time events as they occur so that enterprises can make data-driven decisions using the right performance and consumption insights.

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Key Capabilities

Auto Discovery:

Gain immediate visibility into your multi-cloud estate with automatic discovery for more than 150 cloud services across Amazon Web Services, Microsoft Azure, and Google Cloud Platform. OpsRamp uses API-based and agent-based techniques to provide a holistic view of your multi-cloud environment.

Configuration Backups:

Network admins can automatically back up the configuration of each network resource for faster recovery from device failures.

Cloud Tool Integrations:

Pinpoint performance issues and stay ahead of incidents with out-of-the-box integrations for tools including Amazon CloudWatch, Azure Monitor, and Google Cloud Operations Suite. Replace point tools with OpsRamp’s native instrumentation or aggregate event insights across different tools.

Curated Dashboards:

IT teams can build curated dashboards using PromQL queries to deliver performance insights for their cloud services. Operators can also create a central dashboard repository for their business units or re-use dashboards for shared IT services.

Cloud Spend Tracking:

Analyze cloud spending patterns across business units, cloud providers, and IT services. Receive timely alerts when cloud spending exceeds forecasted thresholds.

Topology Maps:

Keep track of the moving parts of your hybrid IT estate with service-aware topology maps. Troubleshoot issues with confidence using real-time dependencies for hybrid services.

Resources

Multi-Cloud Monitoring with OpsRamp

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Learn how OpsRamp helps IT operations teams with a platform-centric approach to cloud discovery and cloud monitoring.

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Zebra Technologies Improves Multi-Cloud Monitoring with OpsRamp

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Zebra Technologies is using OpsRamp for server, website and container monitoring for its multi-cloud infrastructure supporting enterprise SaaS solutions.

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New Metrics for IT Operations: Part 1

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Cloud infrastructure, digitization and modern IT operations tools has made traditional IT metrics less relevant.

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Frequently Asked Questions

What are the requirements for modern cloud monitoring?

Cloud monitoring solutions must, in real-time, ingest metrics and events from cloud database, storage, virtual machines, networks and cloud-hosted monitoring systems such as Amazon CloudWatch. The solution must also be able to integrate and correlate cloud event data with data from on-prem technologies such as servers and storage and network devices to deliver a full picture of infrastructure health and to successfully troubleshoot incidents. OpsRamp is a multi-tenant SaaS platform that helps IT teams view on-prem and multi-cloud infrastructure in one place and support the digital operations lifecycle from discovery to alerts to resolution. OpsRamp supports monitoring of private cloud and virtual resources (VMware) along with AWS, Azure and Google Cloud.

What are the best practices for cloud monitoring?

Any monitoring program begins with understanding the goals and outcomes you want to achieve. Start with the high level business KPIs such as to increase customer session times on the website, and work down from there with IT metrics such as availability/uptime, latency, capacity, response time, throughput, mean time to resolution (MTTR), and so on for your key cloud-based applications and services. Monitoring the end-user experience, sometimes called digital experience management (DEM) is critical today, as is cloud spend management to avoid cloud waste and sprawl.

With hybrid infrastructure, many organizations are striving to achieve a single dashboard and/or platform to track and manage all their infrastructure regardless of whether it is in the cloud or on-premises. The cloud monitoring solution should integrate smoothly with any data center and private cloud monitoring tools for a unified view. Modern cloud monitoring tools include rich automation capabilities so that IT professionals can eliminate time spent on tedious workflows and fixes (such as adding virtual machines or storage, decommissioning underutilized instances, restarting servers after updates and correcting common, repeatable issues). Finally, modern IT organizations incorporate some form of stress testing or chaos engineering into their practices to ensure the resiliency of cloud environments under different workloads and scenarios.