Vistara ITOP Supports the Ten Key Components of Cloud Service Management Required for IT Organizations to Successfully Become Cloud Services Providers (CSPs)

  • April 11, 2013
  • San Jose, Calif

Vistara today announced that it has been recognized by Enterprise Strategy Group (ESG) as an emerging cloud service management vendor in the firm’s March 2013 market summary report on Cloud Service Management Software. The report acknowledges the Vistara IT Operations Platform (ITOP) for its ability to remotely manage and federate on-premise private cloud and public cloud operations from a single enterprise command center.

“Vistara is pleased to be included in ESG’s market summary report on Cloud Service Management Software and sees an increasing demand for cloud-based IT management as a service software,” says Varma Kunaparaju, Chief Technology Officer for Vistara. “This recognition by ESG is proof positive of our growing industry leadership and the innovative technology that defines our Vistara ITOP solution.”

As part of its new report, ESG asserts that IT organizations must deliver upon the National Institute of Standards and Technology’s (NIST) five tenets of cloud computing — on-demand/self-service, broad network access, resource pooling, rapid elasticity and measured service — as well as meet ten core components to successfully transform themselves into CSPs. These ten core components include automation, Single Sign-On (SSO), Governance, Risk and Compliance (GRC), service management, service catalogs, Change Management Databases (CMDB), service desk, orchestration, chargeback and federation.

“Vistara ITOP is uniquely positioned to deliver on all ten of the key components of cloud service management outlined within ESG’s report,” continues Kunaparaju. “Another critical differentiator is the simplicity and ease-of-use CSPs experience when using Vistara’s single pane of glass view to remotely manage and support hybrid IT environments.”

Vistara ITOP is the only converged management solution that is also available as a SaaS solution. As such, the platform easily scales and simplifies the adoption and management of cloud-based solutions and hybrid IT environments by federating the remote management of on-premise clouds, virtual private clouds, public clouds and IT tools.

“Vistara is an emerging vendor we will continue to watch as part of our market research on the cloud service management marketplace,” said Wayne Pauley, Senior Analyst, ESG. “The breadth and depth of the Vistara ITOP solution is impressive, and the fact it’s offered as a SaaS solution and meets the criteria CSPs need to be successful certainly commands attention.”

About Vistara
Vistara is the leading provider of IT management as a service software. It unifies infrastructure, clouds and people into a single manageable IT operation. Its flagship product, Vistara ITOP, is a world-class IT management as a service solution that federates the remote management of on-premise clouds, virtual private clouds and public clouds. Used by more than 1100 companies, Vistara ITOP enables IT professionals to view and manage their entire distributed IT infrastructure from within a single pane of glass and enables a service provider approach to IT operations.