• March 18, 2019
  • Japan Business Systems, Inc

(Head Office: Minato-ku, Tokyo; Representative: Yukihiro Makita, President; hereinafter “JBS”) has adopted OpsRamp*, an operation platform suitable for Microsoft’s cloud services as an operation platform for its enterprise outsourcing service, the MATRIX for Managed System Services, and renewed its services on January 29, 2019.

In recent years, the use of advanced technologies such as IoT, big data, and AI have advanced and more and more IT systems are switching to clouds. The needs of our customer companies for system operation and monitoring for cloud and hybrid environments are increasing and this new JBS service sets out to respond to such expectations. By integrating the operation of Microsoft Azure and hybrid environments, in which JBS has its strength, we can provide even more efficient, safer and securer support.


As more and more corporate systems switch to clouds, needs for system monitoring that extends over to cloud and hybrid systems are increasing daily. Moreover, as the use of multiclouds such as IaaS, PaaS, and private clouds become more common and they become increasingly complex, it is becoming necessary to integrate all systems in order to monitor and operate them.

Main Effects of Introducing OpsRamp

  • Expanded support range for cloud and multicloud environments such as Microsoft Azure
  • Reduction of operation man-hours with improved automation and speed as the generation of alerts, issuance of incidents, reports to customers, and initial response becomes automated.
  • Alert management and early restoration using OpsRamp’s AIOps solution
  • Implementation of an alert report structure in line with customers’ wishes through extensive system linkage by an API
  • Improved convenience and security through concentrated remote access management and recording of operation trails

About the MATRIX for Managed System Service by JBS

The MATRIX for Managed System Service is an integrated managed service through a 24 hour, 365 day support system. It is an outsourcing service that realizes stability in companies’ continuous system operations. Through cutting edge IT operations utilizing our many years of operational know-how and integrated operation management system, our service can handle hybrid and multicloud environments in which on-site and cloud environments are mixed. We provide a service based on compliance in a dramatically changing IT environment.


Going forward, JBS will continue to provide services to our customers through our experience honed by enterprise services and strong partnership with Microsoft Japan.

The OpsRamp platform is a SaaS-based, multi-tenant solution that enables enterprise IT organizations and cloud service providers like JBS the flexibility and control they need to manage and monitor today’s hybrid, multi-cloud infrastructure, applications, and workloads, including Microsoft Azure. We are excited to partner with JBS and look forward to a long and successful relationship.

OpsRamp, Inc.
Co-founder & CEO
Varma Kunaparaju

What is OpsRamp?

OpsRamp is an enterprise IT operation platform provided by US-based OpsRamp, Inc. It provides SaaS services through support for increasingly complex cloud and hybrid computing environments from system operation to service management.


In Japan, VistaNet, Inc. serves as OpsRamp’s integrated sales agency, providing sales, sales promotion, and technical support.


*Azure is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
*OpsRamp is either a registered trademark or trademark of OpsRamp, Inc. in the United States and/or other countries.