What is IT Operations Management?

IT Operations Management (ITOM) is the process and framework for managing an organization’s business-critical applications and underlying hybrid IT infrastructure. Enterprise infrastructure today can include public and private multi-cloud environments across virtual machines and container deployments and on-prem datacenters with compute, storage, network, database, and endpoint resources. It is the job of the IT operations management team to support the goals of individual business units and those of the larger business by maintaining service uptime, availability, and performance for digital services.

Modern ITOM Software for Modern Demands

Reduce Cost

Reduce Cost

  • Save on expensive software licenses (aka shelfware) with a pay-as-you-go SaaS solution.
  • Never pay for annual maintenance and upgrade fees or invest in tool-specific infrastructure or support staff again.
  • Avoid time-consuming implementations and expensive professional services.
Reduce Complexity

Reduce Complexity

  • Skip complex, patchwork tool suites with a simplified ITOM platform.
  • Manage any mix of public and private clouds, on-premises infrastructure, datacenters and virtualized machines.
  • Enable your DevOps teams with a powerful platform to manage IT operations.

The Business Case For a New ITOM Platform

Choose your Legacy ITOM Suite Below and See How OpsRamp Can Help Transform Your Hybrid Infrastructure Management.

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The End of An Era: Why It's Time To Finally Ditch The Big Four In ITOM - And What This Means For IT Leaders

Integrate and Consolidate

Unlike legacy ITOM tool suites, OpsRamp is built to work with all your existing point tools and hybrid IT infrastructure.

Learn more about our integrations here



Service Management

Cloud Confidence


Configuration Management Database






Or, Build Your Own Custom Integrations With OpsRamp’s Open And Powerful APIs

ITOM and ITIL, Transformed

Bring the latest and greatest in AIOps, incident management, infrastructure monitoring and automation to your existing IT infrastructure.

Infrastructure Monitoring


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Service-Centric AIOps


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Incident Management

Intelligent Incident

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IT Operations as a Service

IT Operations as a

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