When an incident occurs, how do you handle it? With OpsRamp, it’s easier to manage service availability from provisioning to post-mortem.

Maintain Business Critical IT Services

Don’t manage assets. Maintain services.

  • View service level availability and proactively troubleshoot incidents before they strike.
  • Gain visibility into all of your IT assets across datacenter and cloud environments.
  • Map how your IT assets are participating in the delivery of business-critical IT services.
Alert Consolidation and Correlation

Keep alerts from becoming incidents.

  • Gain control of alert floods and false alarms with alert consolidation and correlation.
  • Bring down mean-time-to-resolve with contextual alert information for all your events.
  • Notify the right incident teams for prompt resolution using email, voicemail, SMS, and Slack.
Service Level Management

Manage service delivery like a champion.

  • Align operations and service management for effective and consistent IT services.
  • Maintain service levels for critical services with native service desk capabilities.
  • Keep track of all your service requests with bi-directional integrations with popular ITSM tools.