When an incident occurs, how do you handle it? With OpsRamp, it’s easier to manage service availability from provisioning to post-mortem.
Don’t manage assets. Maintain services.
- View service level availability and proactively troubleshoot incidents before they strike.
- Gain visibility into all of your IT assets across datacenter and cloud environments.
- Map how your IT assets are participating in the delivery of business-critical IT services.
Keep alerts from becoming incidents.
- Gain control of alert floods and false alarms with alert consolidation and correlation.
- Bring down mean-time-to-resolve with contextual alert information for all your events.
- Notify the right incident teams for prompt resolution using email, voicemail, SMS, and Slack.
Manage service delivery like a champion.
- Align operations and service management for effective and consistent IT services.
- Maintain service levels for critical services with native service desk capabilities.
- Keep track of all your service requests with bi-directional integrations with popular ITSM tools.