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Customer-Centric
Managed Service Provider Customer Success Stories
Service providers use OpsRamp to drive greater profitability and higher customer retention with transformational managed services.
Blue Mantis
Blue Mantis was able to achieve higher productivity and reduce overhead costs per device by spending less on tools, integration, reports, and platform management.
Coforge
Coforge was able to retire several point tools for monitoring and service management, while reducing manual tasks by 40% and time spent on triage by 80%.
Liquid IT
New Zealand MSP Liquid IT explains why OpsRamp was the best fit to manage their customers’ hybrid IT infrastructure.
READ THE CASE STUDY
READ THE CASE STUDY
NWN Carousel
Read how this leading managed services and cloud solution provider built an enterprise command center and used OpsRamp’s service-centric AIOps to reduce alert noise by 95%, improve customer satisfaction by 30% and save 20% on cost.
Pinnacle Technology Partners
OpsRamp helps PTP scale by automating much of the high-volume IT operations work that is increasing, allowing them to engage closely with customers to resolve critical issues and stay forward-looking for ongoing improvements.
READ THE CASE STUDY
READ THE CASE STUDY
Tietoevry
MSP Tietoevry is partnering with OpsRamp to help customers in the Nordic countries to manage multi-cloud IT operations with AIOps.
Wipro
Learn how OpsRamp has had the opportunity to help the largest global enterprises and managed service providers reinvent their IT operations and efficiently deliver improved service levels.
WinWire Technologies
WinWire Technologies Slashes False Alerts and Boosts Team Productivity with OpsRamp
Enterprise Customer Success Stories
Organizations can access real-time insights to manage their entire hybrid IT environments while reducing the mean time to resolution with predictive insights and proactive automation.
BJ’s Wholesale Club
BJ’s Wholesale Club is modernizing its IT infrastructure with confidence using OpsRamp.
EchoStar
Elevating satellite communications
Transforming its IT monitoring systems, EchoStar has achieved higher service reliability and increased customer satisfaction while increasing productivity.
HEAR THEIR SUCCESS
HEAR THEIR SUCCESS
Epsilon
Read how this marketing and advertising agency was able to significantly reduce time spent on routine management tasks across a global footprint of business subsidiaries and infrastructures by using OpsRamp for patching, monitoring and automation.
Zebra Technologies
Learn how this manufacturer of enterprise mobile computers, RFID devices and communications software uses OpsRamp to reduce alert noise and achieve a single platform to manage and optimize experiences for its customer-facing SaaS portfolio.